Support
We're here to help. Get in touch or browse common questions below.
Email Support
Send us a message and we'll get back to you as soon as possible.
[email protected]
Conversion issues
Photo not converting? Make sure the image is under 10 MB and is a clear JPEG, PNG, or WebP.
Sprite sheets
Sprite sheet generation requires the still pixel image to be made first. Start with "Make pixel asset".
Frequently asked questions
- Is it free? — Conversion to still pixel images is free. Sprite sheet generation is a Pro feature.
- What image formats are supported? — JPEG, PNG, and WebP up to 10 MB.
- Are my photos stored? — No. Photos are processed locally in your browser and never uploaded to our servers.
- Can I use the output in commercial games? — Yes. All pixel images you generate are yours to use freely.
- The pixel output looks wrong. — Try the paint and erase tools in the editor to refine the result before downloading.