Last updated: September 20, 2026
This policy explains refunds for the one-time $10 12-month membership.
Email [email protected] within 14 days of purchase. Include the Google account email and the Creem or Toss transaction ID. Approved refunds are returned through the original processor to the original payment method, and the account returns to the free 20-asset limit.
Generation is not metered by credits. A failed generation does not consume a paid unit. Retry the request or contact support with the failure time.
Before a refund completes, reduce stored assets below the free 20-asset limit. We may keep the account read-only for stored assets until usage is below that limit.
Duplicate charges, unauthorized payments, and tax display issues are handled through Creem or Toss Payments. Contact us first so we can match the transaction. Opening a chargeback before contacting us may delay restoration of the account.
Email [email protected] from the Google account used to buy membership. We typically reply within 3 business days. Approved refunds are issued by Creem or Toss Payments to the original payment method.